Shipping policy

Shipping Policy

Last Updated: May 21, 2026

Thank you for shopping with Lush Dreams ❤️
We are committed to delivering your orders safely and quickly across Pakistan.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a confirmation message or email with delivery details.

Shipping Time

Estimated delivery times:

  • Karachi: 2–4 business days

  • Major Cities in Pakistan: 3–5 business days

  • Remote Areas: 5–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Standard shipping charges will be displayed at checkout.

  • Free shipping promotions may be offered on selected products or order amounts.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service all over Pakistan 🇵🇰

Please ensure someone is available to receive the parcel and pay the order amount at the time of delivery.

Order Tracking

Once your order has been dispatched, you may receive tracking details via email, SMS, or WhatsApp depending on the information provided during checkout.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally occur due to circumstances beyond our control.

If your order is significantly delayed or lost, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Lush Dreams is not responsible for failed deliveries caused by:

  • Incorrect addresses

  • Incomplete contact details

  • Customer unavailability

Additional shipping charges may apply for re-delivery attempts.

Damaged Packages

If your package arrives damaged, please contact us immediately with:

  • Your order number

  • Photos of the damaged package/product

We will review the issue and provide assistance as quickly as possible.

International Shipping

Currently, we primarily ship within Pakistan. International shipping availability may vary depending on the destination.

For international order inquiries, please contact us before placing your order.

Contact Us

For any shipping-related questions or support, feel free to contact us:

Email: thelushdreams@gmail.com

Thank you for shopping with Lush Dreams ✨