Privacy policy

Privacy Policy

Last Updated: May 21, 2026

At Lush Dreams, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and disclose your information when you visit our website, make a purchase, or interact with our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Personal Details

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

Payment Information

  • Debit/credit card details

  • Payment confirmations

  • Transaction details

  • Billing information

Account Information

  • Username and password

  • Preferences and account settings

  • Security-related information

Shopping & Transaction Data

  • Products viewed or added to cart

  • Wishlist items

  • Purchase history

  • Returns, exchanges, and cancellations

Communication Information

  • Messages sent to customer support

  • Reviews, feedback, and inquiries

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity and interactions

  • Cookies and similar technologies

How We Collect Information

We collect personal information through:

  • Information you provide directly to us

  • Automatic technologies such as cookies

  • Shopify and integrated service providers

  • Marketing and business partners

  • Third-party services and analytics providers

How We Use Your Information

We use your information to:

Provide Our Services

  • Process and deliver orders

  • Manage payments and transactions

  • Handle returns and exchanges

  • Provide customer support

  • Personalize your shopping experience

Improve Your Experience

  • Recommend products

  • Save preferences

  • Improve website performance and functionality

Marketing & Promotions

  • Send promotional emails and offers

  • Show personalized advertisements

  • Notify you about updates and new arrivals

Security & Fraud Prevention

  • Verify accounts and transactions

  • Detect fraudulent or suspicious activity

  • Maintain platform security

Legal Compliance

  • Comply with applicable laws and regulations

  • Respond to legal requests when required

Sharing Your Information

We may share your information with:

  • Shopify and trusted service providers

  • Payment processors and shipping partners

  • Marketing and analytics providers

  • Legal authorities when required by law

  • Business affiliates and corporate partners

We do not sell your personal information to unauthorized third parties.

Shopify Services

Our store is powered by Shopify, which helps us operate and improve our online services. Information submitted through our store may be processed by Shopify and its partners in accordance with Shopify’s own privacy policies.

To learn more about Shopify’s privacy practices, please visit:
https://privacy.shopify.com/en

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze traffic and performance

  • Provide personalized advertisements

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our services are not intended for children under the legal age in their jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove the data.

Data Security

We implement appropriate security measures to help protect your personal information. However, no online system or internet transmission is completely secure, and we cannot guarantee absolute security.

We recommend avoiding the sharing of sensitive information through unsecured channels.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your information

  • Request a copy of your stored data

  • Withdraw marketing consent at any time

You may exercise these rights by contacting us using the details below.

International Data Transfers

Your information may be transferred, stored, and processed outside your country of residence. Where required, we use appropriate safeguards and legal protections for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or operational requirements.

Any updates will be posted on this page along with the revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: thelushdreams@gmail.com

Thank you for trusting Lush Dreams ❤️